A Durban restaurateur and tech junkie has developed a new delivery app to help flailing restaurants survive the hard Lockdown Level 4 Alert closures and beyond.

Saul Baskin owner of Cafe Japan in Vause Road and founder of Appwise has just created a new app called DeliverNow which helps restaurateurs and owners or delis, sushi bars and coffee shops, by radically reducing the up to 30% delivery fees that are currently being charged by third party services like Uber Eats.

Even before the Covid-19 regulations, which ordered restaurants to shut down and only deliver take away meals, restaurants had grappled with the high fees charged by the middle men.

“We’re empowering the small guys and independent eateries to have a delivery and collection app for their own use exactly the same as large franchises at a fraction of the cost, from R7.50 per delivery,” Baskin said.

Baskin said the current dynamic of double digit delivery fees up to a third of  the cost of orders was crippling local businesses.

Baskin said DeliverNow was developed specifically to cut out the 30% third-party commissions to ultimately help businesses to continue trading, simplify deliveries, and give them back 100% of their takeout sale.  Also, tip-dependent waiters can become delivery people, safeguarding their employment, and offering them the ability to earn income. 

“We’re helping these businesses create employment for their waiters, personalise deliveries, and make ends meet during this pandemic. Everybody benefits. It puts power back in the hands of restaurants, their staff, and customers – instead of 3rd party delivery companies that simply don’t care,” Baskin said.

Baskin added that the major benefits to customers were that they could get their 

favourite takeaways at lower prices; tracking  trace orders from kitchen to delivery and communicate directly with the restaurant, coffee shop or take away outlet.

He said benefits for restaurateurs and other eateries included:

• DeliverNow’s software usage is a flat fee from R7.50 per order 

• Track staff and orders while out on delivery 

• Telephone and WhatsApp orders can be integrated via an optional POS module 

• Zero dependency on third parties 

  • Payments received directly through real-time payment software, no middle man 
  • By registering the app under their own brand, vendors’ customers simply download the relevant app from their choice of online store and place their order.

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Presh JM Reporter

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