There are a number of areas in Cape Town that are currently experiencing unplanned power outages. The City of Cape Town, in a statement, said it is attending to high volumes of weather-related electricity service requests on Monday 19 July.
THESE AREAS IN CAPE TOWN ARE EXPERIENCING POWER OUTAGES
The areas in Cape Town that are experiencing unplanned power outages include Philippi, Nyanga, Rocklands, Diep River, Mfuleni, Ottery, Lotus River and Steenberg.
“Our teams are attending to these and we thank our customers for their understanding,” the City said.
On the flip side of the coin, there are planned outages in the Constantia, Sea Point and Bellville areas and this is necessary maintenance work on electrical infrastructure, it added.
ELECTRICITY CALL CENTRE INUNDATED WITH REQUESTS
The Electricity Call Centre is currently experiencing high call volumes.
“Customers are encouraged to log their own service requests via e-Services. Please do not log the same request on multiple channels or multiple times as this causes delays,” the City of Cape Town said.
It went on to say that COVID-19 regulations continue to have an impact on operations.
“City teams will continue to do everything in their power to attend to outages in the shortest possible time. It is often not possible to give an exact time for restoration where damage to infrastructure is involved and where an outage affects a large area,” it added.
Customers are requested to report outages via the City’s service channels to alert the technicians to intervene.
For service requests (please only log on one channel and do not log the same request multiple times):
- Call Centre: 0860-103-089
- SMS: 31220 (Please note the free SMS service does not apply)
- Email: email@example.com
- e-Services: www.capetown.gov.za/servicerequests
CAN WE EXPECT LOAD SHEDDING FROM ESKOM THIS WEEK?
Apologies Mzansi but when it rains, it really does pour. While load shedding was never a welcomed guest, it is especially not welcome now more than ever, amid Level 4 lockdown and the tragic aftermath of widespread looting and riots in Gauteng and KwaZulu-Natal.
Nevertheless, Energy Expert Ted Blom who usually correctly predicts what Eskom will throw at us next, took to Twitter on Monday which is never really a good sign for any of us.
Short and sweet but still very worrying, he said; “Electricity supply [is] going to be VERY tight again this week – plan for possible load shedding”.
There you have it, Mzansi, we have all been warned and will have to wait and see how the rest of our week plays out.